Built on the official WhatsApp Cloud API
One WhatsApp number. Your whole team answering.
Sputix brings your WhatsApp, Instagram and Messenger conversations into one inbox your whole team shares. Send approved templates, run campaigns and let a chatbot flow or the AI assistant answer first.
- Plans from $30 a month
- Cancel any time from Billing
- Official Cloud API
- Connect your number with Facebook
- One inbox
- WhatsApp, Instagram and Messenger
- Arabic and English
- Fully right to left in Arabic
Answer, follow up and automate from one workspace
Here is every part of Sputix, so you can go straight to the one you need.
One inbox for WhatsApp, Instagram and Messenger
Your team answers all three from the same list.
- Shared inboxAnswer customers together, see who is replying and leave notes only your team can read.
- Templates and the 24-hour windowKeep talking to customers after 24 hours with templates Meta has approved.
- CampaignsSend an approved template to your contacts by label, now or on a schedule.
- Chatbot flowsAnswer common questions automatically with buttons, lists and branching flows.
- AI assistantAnswers questions from your own files, understands voice notes and hands off to your team when needed.
- WhatsApp numbers and business profileConnect your numbers on the official WhatsApp Cloud API and keep each business profile up to date.
- Developer APISend WhatsApp messages from your own systems with an API key.
Hello? I asked about my order twice already.11:02
Every customer answered once, by the right person
Your team works from one shared inbox, so no customer waits in silence and no one gets two different answers. Everyone can see who is on each chat and which chats still need a reply.
See who's replying
Sputix shows who else is viewing a chat and who is typing, so no one answers a customer twice.
Notes only your team sees
Leave an internal note on any chat, and whoever picks it up next has the full story.
Know what's still waiting
Statuses from open to closed, unread and unreplied counts, and search by name, phone or note show which chats need you next.
Three channels, one list
Chats from WhatsApp, Instagram and Messenger sit in the same list, with files, read receipts and browser notifications, so your team works in one place.
Keep talking to customers after the 24-hour window closes
WhatsApp lets you reply freely within 24 hours of a customer's last message, and after that you can only restart the conversation with a template Meta has approved. Sputix tracks the window in every chat and offers your approved templates when it closes.
A reply box that knows the rule
It counts down the last hour of the window, then locks and offers a template, so no one writes a reply that can't be sent.
Restart with an approved template
Choose an approved template right from the chat, and the conversation picks up where it stopped.
Write and submit templates
Write templates with variables like {{1}} and sample values, then submit them to Meta for review without leaving Sputix.
Track every template's status
See which templates are Approved, Pending, Rejected or Paused, and filter the list by status, so you always know what you can send.
Send the right message to the right customers
Choose an approved template, pick who should get it, and send it now or on a schedule. Every message is tracked from sent to read, so you always know where your campaign stands.
Build the audience from labels
Include some labels, exclude others, and Sputix skips anyone who opted out of marketing, so only the right people hear from you.
Bring your contacts in
Import a CSV file or paste a list, see how many contacts are ready and how many were skipped, then sort them with colored labels for your next campaign.
Personal, and on time
Greet each customer by name, then send now, once at a time you pick, or on a repeating schedule in your timezone, so every message lands when you planned.
Stay in control while it sends
Follow progress live, pause or resume, resend to anyone it didn't reach, and export a per-recipient report to CSV that opens cleanly in Excel, Arabic included.
Answer common questions instantly, day and night
Set up flows that reply the moment a customer writes, in Arabic or English. When someone needs a person, the chatbot passes the conversation to the right teammate.
Starts on the right cue
Start a flow on a keyword in Arabic or English, on a customer's first message or on a button tap, so every conversation begins in the right place.
Replies customers can tap
Send text, media, templates, up to 3 buttons, lists of up to 10 options or a location request, then wait for the answer, so customers tap instead of typing.
Follows each conversation
Branch on conditions, add delays and jump between flows, so every customer takes the path that fits their question.
Hands off to your team
Assign a teammate, add a label, notify the team or call a web address, so a person picks up right where the chatbot stopped.
Are you open tomorrow? Can I book a table for 4?01:47
Your customers get an answer, even at 2 am
Turn on the AI assistant for a WhatsApp number and it replies on its own, using the menus, price lists and policies you give it. When a customer needs a person, it hands the conversation to your team.
Answers from your own files
Upload menus, price lists and policies as files of up to 20 MB each, so answers come from your own information.
Understands text, photos and voice
It reads messages, understands images and listens to voice notes, and can reply with a voice message, so customers can reach you the way they prefer.
Knows when to hand over
When a customer needs a person, the assistant passes the conversation to your team with everything said so far, so nobody has to start over.
Prepaid, apart from your plan
AI replies are paid from a prepaid balance that is separate from your plan, so you decide how much to spend.
Connect your number the official way
Sputix runs on the official WhatsApp Cloud API, and you connect through Meta's own sign-up with “Continue with Facebook”. There are no unofficial apps to install and no phone to keep on a desk.
Connect in minutes
Continue with Facebook, follow Meta's steps and your number is registered for you, or use an access token if your team prefers.
One number or several
Connect as many numbers as your plan allows and switch between them right from the inbox.
Edit your business profile
Update each number's about, description, category, address, websites and photo without leaving Sputix.
Every number at a glance
One table lists each number with its verified name and connection status, so you always know which ones are connected.
Send WhatsApp messages from your own systems
Reply to customers from your store, booking system or backend. One request sends a text message from your WhatsApp number to any customer who has messaged you in the last 24 hours.
Keys limited to your numbers
Create API keys that work only with the numbers you choose, so each system sends from the right one.
A rate limit for every key
Each key has its own rate limit, 60 requests a minute by default, and you can change it to suit your system.
Secret keys stay secret
The secret key is shown once when you create it, and you can switch a key off at any time without deleting it.
One message allowance
Messages sent through the API use your plan's message allowance, just like the dashboard, so one plan covers both.
Three steps to your first reply
You don't need a developer to get started. Everything happens in your browser, in Arabic or English.
Create your workspace
Sign up and name your workspace, where your team, numbers and conversations come together.
Connect your number
Choose a plan, then connect your WhatsApp number with Facebook in a few minutes.
Invite your team
Bring in your teammates and start answering customers, with templates, labels and campaigns ready when you need them.
Priced per workspace, with team seats included
Choose by how many messages you send, how many teammates reply and how many WhatsApp numbers you run.
- 1,000 messages per month
- 2 team seats
- 1 WhatsApp number
- Shared inbox, templates, contacts and API keys
- Campaigns (not included)
- Team roles and permissions (not included)
- 10,000 messages per month
- 10 team seats
- 3 WhatsApp numbers
- Shared inbox, templates, contacts and API keys
- Campaigns
- Team roles and permissions (not included)
- Unlimited messages
- Unlimited team seats
- 10 WhatsApp numbers
- Shared inbox, templates, contacts and API keys
- Campaigns
- Team roles and permissions
Every plan includes a shared inbox for WhatsApp, Instagram and Messenger, message templates, contacts and labels, business profiles, API keys, and a dashboard in Arabic and English.
Prices in USD. Checkout by Stripe. Change plan or cancel any time from Billing.
What to know before you sign up
Straight answers about the official API, your team, costs and billing.
Your customers already message you on WhatsApp.
Create your workspace, connect your number with Facebook and answer them as a team from one inbox.